Effective from: 02.05.2019 Last updated: 02.03.2020
- CHANGES TO TERMS AND CONDITIONS
- WHO CAN PLAY
Dragonoption accepts strictly adult players (the minimum age is 18) and players who have reached the age specified by the jurisdiction of player’s place of residence as eligible for online gaming. It is the player’s sole responsibility to inquire about the existing laws and regulations of the given jurisdiction regarding age limitations for online gambling.
It is entirely and solely your responsibility to enquire and ensure that you do not breach laws applicable to you by participating in the games. Depositing real funds and playing for real money is subject to the laws of your country, and it is your sole responsibility to abide by your native regulations.
Dragonoption reserves the right to ask for proof of age from the player and limit access to the Website or suspend the Player Account to those players who fail to meet this requirement.
Users from the following countries and their territories (“Restricted Countries”) are not allowed to deposit and play: United States of America
- ACCEPTED CURRENCIES
- FEES AND TAXES
- GAME RULES
- DISCLAIMER OF LIABILITIES
Dragonoption is not liable of any hardware or software defects, unstable or lost Internet connection, or any other technical errors that may limit access to the Website or prevent any players from uninterrupted play.
- USE OF PLAYER ACCOUNT
Creating multiple Player Accounts by a single player can lead to termination of all such accounts. The player shall not provide access to their Player Account or allow using the Website to any third party including but not limited to minors.
Any returns, winnings or bonuses which the player has gained or accrued during such time as the Duplicate Account was active may be reclaimed by us, and players undertake to return to us on demand any such funds which have been withdrawn from the Duplicate Account.
The Website can only be used for personal purposes and shall not be used for any type of commercial profit.
- ANTI-FRAUD POLICY
participating in any type of collusion with other players development of strategies aimed at gaining of unfair winnings fraudulent actions against other online casinos or payment providers chargeback transactions with a credit card or denial of some payments made creating two or more accounts other types of cheating or becomes a bankrupt in the country of their residence, Dragonoption reserves the right to terminate such Player Account and suspend all payouts to the player. This decision is at sole discretion of Dragonoption and the player will not be notified or informed about the reasons of such actions. Dragonoption also reserves the right to inform applicable regulatory bodies of the fraudulent actions performed by the player.
Dragonoption has zero tolerance to advantage play. Any player who will try to gain advantage of Dragonoption welcome offers or other promotions agrees that Dragonoptions reserves the right to void bonuses and any winnings from such bonuses, for the reasons of:
use of stolen Crypto;
creating more than one account in order to get advantage from Dragonoption promotions;
providing incorrect registration data;
any other actions which may damage the Dragonoption.
Dragonoption reserves the right to retain payments, if suspicion or evidence exists of manipulation of Dragonoption system. Criminal charges will be brought against any user or any other person(s) who has/have manipulated Dragonoption system or attempted to do so. Dragonoption reserves the right to terminate and/or, change any games or events being offered on the Website.
Should you become aware of any possible errors or incompleteness in the software, you agree to refrain from taking advantage of them. Moreover, you agree to report to Dragonoption any error or incompleteness immediately. Should you fail to fulfill such obligations, Dragonoption has a right to full compensation for all costs related to the error or incompleteness, including any costs incurred in association with the respective error/incompleteness and the failed notification.
- WITHDRAWAL POLICY
Complaints are handled in the support department and escalated in the organisation of Dragonoption in the case that support personnel did not solve the case immediately. You shall be informed about the state of the complaint to a reasonable level.